Terms and conditions


The contractual relationship between the customer and © Nator lab Srls and purchases made on the website are governed by the conditions specified here granted the user accepts without limitations or reservations by purchasing the product.

Website content is copyright © Nator lab All rights reserved, and is governed by the conditions present at the time of the order. Any exceptions require our written consent.

When purchasing a product trademarked, registered and deposited, @Nator Lab “, the buyer will not be able to commercialise, exploit, treat as his own or make use of it, without first obtaining the written authorisation of Nator lab.



Any legal relationship between © Nator lab Srls and the customer is governed by the legislation of the Italian Republic – Jurisdiction: All disputes that may arise in the execution and / or interpretation of this site, will be handled exclusively by the Court of Lucca.

Our prices are in euros and include VAT, plus transport costs. We reserve the right to errors, printing errors, technical changes and price changes. The prices indicated will be applied at the time of the order. Any discounts are valid only if they were indicated on our website at the time of the order.


Unless agreed otherwise, delivery takes place at the address indicated by the customer. We process your order as quickly as possible. Furthermore, we will inform you of the exact delivery deadline. The requested products will be delivered by courier. Transport costs and any customs fees are charged to the customer; therefore always keep in mind the cost of the goods and shipping costs! We estimate you will receive the goods within a week; in the event that individual items are not available before then, we reserve the right to partially withdraw from the contract. If the sum due had already been paid, we will obviously return it. The goods that have been ordered and are available for delivery will be sent.


The warranty conditions apply from the date of order of the invoiced amount. Unless otherwise specified, the guarantees that apply are those implemented by the commercial use of the manufacturer.


The buyer is informed that all products created and marketed by © Nator lab are not medical equipment, instruments or devices and therefore no statement is needed concerning the healing capacities directly from their use or installation.

The effects of © Nator lab products are to be considered anecdotal and without recognition by official science.

The purchaser and the user will use these products under their own personal and exclusive responsibility.

The user is also advised that the perception of the effects of © Nator lab instruments and devices by anyone cannot be guaranteed. We accept no liability for damage resulting from misuse.

Obviously, it is not possible to guarantee the individual tolerance of each product.


We are committed to ensuring the correctness of our data. However the colours of the illustrations may differ from those of the actual product. The representation changes from time to time depending on the settings and the various types of hardware.


The delivered goods remain our property until full payment.


We offer you the possibility to return the goods to us within 7 days of delivery. In return, you will be given a voucher. You will only need to inform us of the return by e-mail indicating the order number and send us the intact and unused goods in the original packaging. Upon receipt of the goods we will provide you with a voucher.

We are unable to reimburse the shipping costs (nor the customs fees). Of course we will only accept postage paid.

The return shipment is the following address:

Natorlab srls

Borgo a Mozzano headquarters


We reserve the right not be held accountable for errors (for example typing errors on the price list) or for delays in deliveries due to force majeure or other reasons. Obviously we strive to avoid any error in the first place, secondly to remedy any errors possible.


Delivery times for our products are usually one week.

However, we try to deliver the goods already in stock to the courier within 24 hours.

If an item is not available within a week, we will notify you by e-mail. The availability of the goods shown on our online shop is not guaranteed.


Unless otherwise indicated, the prices of our products include VAT and correspond to the prices indicated in the shop on the date of the order.

Shipping costs are automatically counted in the final amount of the order.